Frequently Asked Questions
What payment methods do you accept?
We currently accept Visa, American Express, MasterCard and Discover debit and credit cards issued by a US bank. We also accept payments via PayPal. We do not accept personal checks, money orders, or pre-paid cards.
Is sales tax added to my order?
Sales tax laws are continually changing as states attempt to capture as much tax revenue from internet sales as possible. Currently, we are collecting sales tax only for shipments in Illinois. It is likely that we will be required in the future to collect sales tax from sales to customers in other states as our business continues to grow and sales tax laws continue to evolve. Entertaining Company has no comment and offers no advice with regard to any potential use tax obligations of its customers.
I've forgotten my password. What now?
Please click “Forgot my Password” or click here if you’ve forgotten your password. Please contact email@example.com should you need further assistance.
How do I purchase a gift card?
At this time we do not offer Entertaining Company gift cards, but we will be sure to let you know once we do have gift cards available. Please sign up for Entertaining Company email on our contact page so we can notify you once this service becomes available.
How do I know when new items become available?
Our curators are always on the search for unique artisan goods to share with you. We invite you to sign up for an Entertaining Company account and subscribe to our emails here.
Do you offer products to the trade?
Please feel free to email us at firstname.lastname@example.org to inquire as to wholesale orders. We welcome special event inquiries.
Do you offer tastings?
Yes we do, once you have worked with your EC Sales Consultant to arrive at an agreed upon menu and budget
Can I get South Asian Catering through Entertaining Company
Yes, we offer regional fusion South Asian Cuisine both buffet style and seated plated style.
What venues do you work at?
We currently work as a preferred caterer at over 50 Chicagoland venues. Please refer to our venue section to see if your venue is on our list. Some venues will allow you to bring in a specific caterer even when not a preferred caterer on the list. Please ask us about your venue.
Do you offer Halal and Kosher Style Catering?
Yes, we do. Please ask us if this is what you would like. Also, we can provide CRC Kosher individual items through a certified purveyor.
Can you recommend planners and other event vendors?
Yes, we often work with Chicago’s top planners, florists, photographers, graphic designers, and musicians. Please ask us for recommendations!
Can we bring in our own alcohol?
Venues have rules regarding who can provide alcohol at their venue. When a venue okays you to bring in your own alcohol, EC will provide a Soft Drink package and bartenders to service your guests.
Can you handle allergies and special diets?
Yes, we can accommodate allergies and special diets. Please tell us what your needs are and we will create a special menu for you and your guests that take into account all special needs.
Can we order Vegan, Allergy Free, Gluten Free, Vegetarian and other specialty preparations from EC?
We are happy to provide these preparations. Please note that EC is not a Nut Free, GF facility.
Have More Questions?
We would be happy to answer!
Call us at 312.829.2800